Terms & Conditions
By using Liquidity Conceptives’ websites, software, indicators, education, and related services (“Services”), you agree to these Terms. If you do not agree, do not use the Services.
- Accounts: Keep credentials secure. You are responsible for all activity in your account.
- Payments: We support fiat via stripe (merchant of record) and on-chain SOL via Solana. Subscriptions renew automatically unless canceled.
- Use & Restrictions: No reselling, redistribution, credential sharing, or reverse engineering of proprietary code or invite-only indicators. We may revoke access for abuse, fraud, or violation of these Terms.
- Content & Risk: Educational only; not financial advice. Markets involve risk and losses can exceed principal.
- Changes: Features, pricing, and these Terms may change. Continued use signifies acceptance of updates.
- Governing Law: These Terms are governed by the laws of your applicable jurisdiction; venue and specific governing law may be stated in our dedicated legal page.
Privacy Policy
We respect your privacy and collect only what’s needed to provide and improve the Services.
- Data We Collect: Account info (email, hashed password, TradingView username), payment metadata (from stripe for fiat or on-chain TX metadata for SOL), and usage logs for security and diagnostics.
- How We Use It: To operate the Services, authenticate users, manage billing and access, prevent abuse, and improve features.
- Sharing: With stripe for fiat billing, trusted infrastructure providers (hosting, analytics), and as required by law. We don’t sell personal data.
- Security: Reasonable technical and organizational safeguards are used; no system is 100% secure.
- Your Rights: Depending on your region, you may access, correct, or request deletion of your data. Contact us at liquidityconceptives@gmail.com.
Refund Policy
Fiat Payments
- Subscriptions: Cancel anytime; access continues through the current billing period. We generally do not pro-rate partial months.
- First-time purchase window: If you’re unhappy with your first subscription, contact liquidityconceptives@gmail.com within 7 days. We’ll work with you subject to fair-use review.
- Lifetime: Refunds within 14 days if unused and not abused. After activation and usage, lifetime is generally non-refundable.
- Processing: stripe handles refunds back to the original payment method per their policies.
SOLANA Payments
- On-chain transactions are irreversible. Network fees/slippage are not refundable.
- Mistyped addresses, wrong networks, or wrong amounts typically cannot be recovered.
- In limited cases (e.g., verified duplicate), we may provide account credit or a discretionary refund if feasible. Contact within 72 hours at liquidityconceptives@gmail.com.
If you paid but cannot access indicators, complete onboarding in the original browser/device (for guest-to-account linking) or email us with your receipt/transaction details.